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How baaziadda Handles Your Personal Data

This Privacy Policy sets out exactly what personal data we collect when you open an account with baaziadda, how we use it, how long we keep it, and…

Data collected only as neededEncrypted account storageUPI and Paytm transaction privacyYour right to request deletionIndia-jurisdiction data handling
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baaziadda How baaziadda Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how we handle your data, want to request a copy of what we hold, or need to raise a concern about how your information has been…

Email Privacy Request Send your data-access or deletion request to our dedicated privacy address. Include your registered email and account ID so we can locate your record and respond within the statutory timeframe.
Live Account Chat Open the chat widget inside your baaziadda account and select the Privacy topic. A trained agent will take your query, log a formal ticket, and keep you updated on its progress in real time.
Written Correspondence For formal data-protection queries, send a signed letter to our registered postal address. Include your full name, account ID and the specific right you are exercising — access, correction or erasure.
HOW WE PROTECT YOU

Browse Our Data Handling Commitments

Every element of our data practice — from the moment you enter your UPI ID to the moment a withdrawal clears — is designed around minimising what we collect and maximising how…

Cookie Practice

We use session cookies to keep your account active and analytics cookies to understand page performance. You can manage cookie preferences from the settings panel in your account at any time without losing your session.

Account Security

Passwords are hashed using industry-standard algorithms and never stored in plain text. Two-factor authentication is available for your account login, and we notify you by email whenever a new device accesses your profile.

Data Retention

We retain your account records for the period required by applicable law in your jurisdiction. Once that period expires, personal identifiers are deleted or anonymised. Transaction logs may be held longer solely for regulatory compliance.

Third-Party Sharing

Your data is shared only with payment processors — such as Paytm or PhonePe — game studios for session integrity, and fraud-prevention services. No personal data is sold or shared with advertisers. Every third party signs a data-processing agreement with us.

Right to Access and Correct

You can request a full export of the personal data we hold about you. If any detail is inaccurate — name, phone number, linked UPI handle — contact our privacy team and we will correct it within 15 working days.

Right to Erasure

You may request deletion of your personal data when your account is closed, subject to statutory retention obligations. We will confirm the deletion in writing within 30 days of verifying your identity and completing any mandatory hold periods.

Open Answers to Your Privacy Questions

The questions below cover the situations our account holders ask about most frequently — from how we handle a UPI transaction ID to how you exercise the right to have your account data erased. If your question is not listed here, reach our privacy team directly through live chat or email.

We collect your name, email address, phone number, date of birth for eligibility verification, and the payment identifier you use — for example your UPI handle or Paytm-linked number. Device and browser data is collected for fraud prevention only.

Payment identifiers are stored in encrypted form and are used solely to match deposits to your account and process withdrawals. We do not store your full bank account details; only the reference token passed by the payment processor reaches our servers.

Yes. Send a written data-access request to our privacy email with your account ID and registered email address. We will compile and deliver a structured export of your personal data within 30 days of verifying your identity.

Contact our privacy team by email or through in-account live chat, specifying the field that needs correction and the correct value. We will update the record and confirm the change in writing within 15 working days of receiving your request.

We share data only with game studios for session integrity, payment processors such as PhonePe and Paytm to clear transactions, and fraud-prevention partners. All third parties operate under a signed data-processing agreement and may not use your data for any other purpose.

When your account is closed, we begin the deletion process for personal identifiers. Statutory requirements may mean some transaction records are retained for a defined period. Once that period ends, the remaining data is permanently deleted or anonymised.

Send a formal written complaint to our privacy email or by post to our registered address. Include your account ID, a description of the issue, and the right you believe has been affected. We will acknowledge within 48 hours and provide a full response within 30 days.

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